Independent reviews of Anon_59731

Excellent surgical and nursing care in a building needing investment (no A/C) and overall management as part of a huge BMI group questionable. My... Read more

PCM from Newbury (aged 55 yrs and above yrs) treated for Arthoroscopy

Excellent surgical and nursing care in a building needing investment (no A/C) and overall management as part of a huge BMI group questionable. My knee complications required two/three weeks of respite care (not an issue, it happens.) This clinic is unsuitable for anyone expecting more than a few days stay unless they are prepared to accept appalling food from an uninteresting limited menu without fresh fish. On the basis of a contract that, 'Will save BMI £4.5m a year,' food is supplied by the huge 'Compass Group' and arrives prepared from 'Esteam' that says it all. The preparation consists of steaming and serving mush. Frequent and repeated failure to stock supplies in my case twice ran out of peppermint tea bags and vanilla ice cream, how can a kitchen do that? Staff are not allowed to, 'nip down to Sainsbury's' close by and purchase the missing commodities whilst management hides behind 'Food Traceability' and so must await Compass to provide it a few days later or not at all - pathetic. No fresh fish on the menu is unforgivable. Staff are provided by the same process but a lower grade (cost) range resulting in predictably very few who partake. Broadband in the rooms is dial up speed and radio/television limited channel range and poor quality picture and sound. Respite costs £370 pounds a day for the room and limited services, certainly not vfm and should be at least three star quality on the AA scale. Care quality and staffing top notch, always delightfully charming. PCM

PCM from Newbury (aged 55 yrs and above yrs) treated for Arthoroscopy

Great care and attention was displayed whilst I was in care at the Hampshire Clinic. My surgeon was very professional and easy to communicate with. I... Read more

Phil from Fleet (aged 35 yrs) treated for Knee surgery

Great care and attention was displayed whilst I was in care at the Hampshire Clinic. My surgeon was very professional and easy to communicate with. I would have no hesitation in recommending this clinic to anyone.

Phil from Fleet (aged 35 yrs) treated for Knee surgery

From admission to post operative appointments the attitude of all staff was first class; communication was always good with no exceptions. Nursing... Read more

Joannie from Newbury (aged 50 yrs) treated for Spinal surgery

From admission to post operative appointments the attitude of all staff was first class; communication was always good with no exceptions. Nursing care was excellent as was the wlcome and hospitality offered to visitors. Nothing was too much trouble for any member of staff. Interesting and varied menus all food perfectly cooked and presented. All standards were high and contributed to a swift recovery. Thankyou!

Joannie from Newbury (aged 50 yrs) treated for Spinal surgery